SUSAN KLOPFER RESUME
Education Indiana Wesleyan University, Masters Business Administration; Hanover College, BA, Communication (Computer Science Minor); Certified Professional Manager,The Institute of Certified Professional Managers, James Madison University, No. 03283; SENESCYT approval, Ecuador, No. 6557r-13-19571 (12/03/13)
Author The Plan, Cash In On Diversity, Who Killed Emmett Till, Where Rebels Roost; Mississippi Civil Rights Revisited, The Emmett Till Book (LuLu Press); Abort, Retry Fail! The DOS Answer Book (Prentice Hall, Book-of-the-Month Club alternate selection); At Ease With Microsoft Foxpro (McGraw-Hill); Internet Success With Fred, How Branson Got Started, 301+ Ways to Get Ahead; Business Success From Home (Vanatech Press)
Writer, Speaker Program guest, Sunday Monitor, Pacifica Radio; Panelist and speaker, Reconstruction and Restitution: Civil Rights and Lasting Wrongs, the Weissman Center for Leadership and Liberal Arts, Mount Holyoke College; Civil Rights in Mississippi, Northeastern University School of Law, and related experiences
Write and publish books and eBooks; consult and coach
The Elko Daily Free Press, Elko, Nevada (1997-99)
Designed and edited entertainment magazine covering regional events; wrote reviews and took photographs; managed pre-press operations of daily newspaper/supervised six employees.
Branson Daily News & Taney County Times, Branson, Missouri (1995-97)
Managing Editor of newspaper entertainment magazine, The Ozark Mountain Visitor (interviewed Branson entertainers and wrote reviews). As the city reporter, covered city government and community events, wrote entertainment news and reviews. Co-winner of statewide journalism award from Missouri Managing Editors association (5-part series on gaming and investigative reporting on city government), 2nd place winner, Missouri State Press Association, investigative reporting (business)
Farm Works Software, Hamilton, Indiana (1993-95)
Designed and wrote easy to understand instructional books to accompany farming software.
Teaching and Self Employed (Current, 1987-93)
Author; Edited over 40 computer books for Prentice Hall; taught over 50 week-long microcomputer classes for GTE North employees throughout Midwestern and New York states as subcontractor; designed and wrote professional training materials for ITT Institute. Designed and delivered professional classes on business writing and communicating change for Indiana Purdue University (IPFW); taught computer programming and related classes for Indiana Vocational Technical College; co-developed and presented newsletter seminars throughout Indiana for Instant Copy, Inc. on newsletter copy writing and copyright laws.
Group Dekko International, Kendallville, Indiana 1984-87
Managed group that provided purchasing of personal computers, setup, training, support and technical writing for three manufacturing divisions; designed and wrote manuals for a Computer Integrated Manufacturing System and for a Computerized Manufacturing Sales System. Designed training materials, classes, and taught over 100 employees to use microcomputers for word processing, spreadsheets, data bases, desktop publishing, and project management software; developed materials and taught classes in creative problem solving under direction of company’s CEO; produced and edited monthly marketing newsletter on the copper market, The Copper Report; managed corporate printing services and staff.
Student and Related Employment, 1966-1984
The Lubbock Avalanche-Journal, news reporter; The Ely Daily Times, news reporter; The Hanover College student newspaper, feature writer; The University of Nevada, Reno (UNR) student newspaper, entertainment writer;The Kendallville News Sun, contract features writer; Fort Wayne Journal-Gazette, contract features writer.
Dow Leadership Development Center of Hillsdale College: Self Analysis for Managers; The American Management Association: Advertising Management, Technical Writing, Managing Information Centers; Team Xerox: Xcellence, Interpersonal Managing Skills; La Marsh Associates: Component 3 – Planning for Technological Change: Group Dekko International, Union Management, Creative Problem Solving; Ohio State University: Designing with Desktop Publishing.